Company Policies

Contact policies: Your primary contact person for www.laurielangill.com  is Laurie Langill. The best way to communicate is via email: breakthrough@laurielangill.com  

Email policies: Please allow two business days for a response by email, although we strive to respond sooner. 

Coaching Session Cancellations: Please provide 24 hours’ notice if you must cancel or reschedule a coaching session. You may forfeit your session if less notice is provided. 

Time Off Policy: Company is closed on weekends and federal and state holidays. 

Billing Disputes: In the unlikely event of a disagreement between us regarding your services or deliverables, you agree to make a good faith attempt for 30 days to communicate with Company prior to initiating a chargeback. 

One-on-one Coaching:

Sessions will be held by Zoom or telephone (your choice). 

The session must be scheduled using “Calendly” - Laurie Langill’s scheduling calendar, according to her availability, which is reflected on the calendar.

If a session is not used within 90 days], it is forfeited. 

If you do not attend at the scheduled time, your session is forfeited. 

If you must cancel or reschedule, you must do so at least 24 hours in advance, or your session will be forfeited.